At Rise Therapy Center, we offer a wide range of therapy services to clients of all ages, including individual counseling, couples therapy, family therapy, and group therapy sessions. Our experienced therapists in Roswell and Augusta specialize in various treatment approaches to address mental health concerns.

Yes! Most of our therapists offer Telehealth services to clients who prefer therapy virtually or who may live too far from our office location. While our therapists prefer having your intake, or initial, session to be in person, they are more than welcome to accommodate to your needs. It is their recommendation that children under the age of 13 should be seen in person for sessions.

Your first session, often called an intake session, involves discussing your reasons for seeking therapy, your personal history, and your goals. It's also an opportunity to ask questions and determine if the therapist is a good fit for you.

While each intake session is allotted 60 minutes, our individual therapy sessions typically last 50 minutes, but we can accommodate longer sessions if needed.

Our intake specialists can help match you with the best therapist based on your specific concerns, preferences, availability, and goals. We aim to ensure a good fit between each client and our therapists.

We utilize a HIPAA-compliant, encrypted, electronic medical record called TherapyAppointment that safely holds all of our clients' mental health records. Our client portal allows you to fill in demographic information, access your paperwork, and schedule sessions. You can also find the portal login at the top of our website.

You can find each therapist’s rate on their profile page for each service they provide. Rates may vary depending on the length of the session, type of session (like additional participants in couples’ or family therapy), and therapist’s licensure. Therapists may also charge for additional consultation to clients or with other professionals in relation to the client (with a signed ROI) like psychiatrists or school counselors.

Our interns provide therapy services at a reduced rate of $95 per session. Our pre-licensed and licensed clinicians have limited spots available for sliding scale.

Our current intern is: Shannon.

Yes. Our therapists have a 24-business-hour cancellation policy. You will be responsible for an entire session fee if the change is made in a less than 24-business-hours' notice. Exceptions may be made for emergencies—such as sudden illness or accident—at our therapists’ discretion. It should be noted that insurance does not reimburse for cancelled or ‘no-showed’ sessions, and HSA and FSA cards can't be used in these cases.

We are a private-pay provider and require a credit card to keep on file. We accept VISA, MasterCard, Discover, and American Express. We also accept FSA and HSA cards but require another card as a backup in the event the account has limited funds.

We use a separate payment processor, SquareUp, to process payments—not the patient portal, TherapyAppointment.

Cards are charged the Monday after your session date (unless that Monday is a holiday, then it will defer to that Tuesday). We can send email receipts for charges upon request.

Rise Therapy Center is an out-of-network provider with many insurance companies, which means that we do not bill insurance companies directly. Your counseling services may be eligible for reimbursement through out-of-network benefits, medical spending (FSAs), or health savings accounts (HSAs). Health insurance plans and benefits vary. If you are interested in using your health insurance, please call your insurance provider to inquire about reimbursement for out-of-network counseling services.

If moving forward with using your out-of-network benefits, our Practice Director will provide you with a document upon request called a "superbill," which is like an invoice but contains the service codes, dates of treatment, and monies paid for therapy. You would submit this to your plan directly, and your provider would reimburse you. Reimbursement rates vary on insurance policies.

Please note that we have a policy that dictates we cannot provide superbills to clients on a reduced rate.